Career Opportunities
NTT Europe people are at the very heart of what we do. We are always looking for the best people who are keen to contribute to the success of our customers.We have people working in a wide range of roles: Sales, Engineering, Product Development, Service Management and Customer Support.Our concept for recruitment is simple: in a candidate we look for initiative, the drive to improve, and a passion and responsibility for what you do. We need people from a wide range of backgrounds who are looking for a rewarding next step in their career.
NTT Europe is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion/belief.
Business Analyst Officer
Location: London Branch
Employment basis: Maternity cover – 1 year FTC
Hours: 37.5 hours/week
Reference No: 184
Description:
To Support the Business Analysis Requirements of the BNS Business Unit.
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Presales Consultant
Location: London Branch
Employment basis: Permanent
Hours: 37.5 hours/week
Reference No: 173
Description:
The Pre Sales Consultant is responsible for capturing and qualifying the customer’s technical requirements and designing a robust, supportable and commercially viable solution from within NTT’s product portfolio. The overall objective is to achieve increased contractual revenue for NTT Europe from existing customers and new business opportunities.
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Presales – team leader
Location: Paris Branch
Employment basis: Permanent
Hours: 35 hours/week
Description:
Sous la responsabilité du Directeur Commercial, vous animez l’équipe d’avant-vente tout en conservant une responsabilité opérationnelle sur des comptes clients
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VoIP Engineer
Location: London Branch
Employment basis: Permanent
Hours: 37.5 hours/week
Reference No: 171
Description:
This role provides Cisco based voice support and. The ideal candidate should ideally have had exposure to full project lifecycle (pre-sales, design, implementation, testing, acceptance and 3rd line Support).
You should be accredited to CCVP (or working towards it) level or have proven experience of working with a System Integrator / Consultancy, implementing solutions for external customers and demonstrate a high level of commercial awareness.
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Service Manager
Location: London Branch
Employment basis: Permanent
Hours: 37.5 hours/week
Reference No: 170
Description:
The role is working within the Service Management Team, whose primary function is to ensure operational service levels are achieved in agreement with clients. The overall responsibility of the team is to ensure that the 24/7 operations, services and solutions run smoothly and adhere to appropriate SLA’s. Also ensuring that clients’ expectations are met and managed.
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Senior Engineer
Location: London
Employment basis: Permanent
Hours: 37.5 hours/week
Reference No: 168
Description:
To provide services for customers within budget and in time, working towards business KPIs and customer satisfaction. This will include producing technical designs for customer solutions and 2nd level support for customers and NOC teams whilst proactively carrying out complete project management of A-End and major B-End projects and handover to A-End PM and NOC teams thus contributing to improved overall project and service delivery lead-times and other business KPIs.
The ideal candidate will need to establish a structured approach to deliver projects, provide consistent information and update for customers and Sales teams, ensure all opportunities for project delivery cost reduction are realized and assist the sales team in determining the optimal network solution for the existing customers and participating in customer presentations and meeting as required.
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Systems & Provisioning Engineer
Location: Düsseldorf Branch
Employment basis: Permanent
Reference No: 163
Description:
To provide services for customers within budget and in time, working towards business KPIs and customer satisfaction. Must be able to proactively carry out and complete provisioning management of projects and handover to customers and the A-End PM thus contributing to improved overall project and service delivery lead-times and other business KPIs.
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Data Centre Technician
Location: London
Employment basis: Permanent
Hours: 37.5 hours a week
Description:
The role of Data Centre Technician is to provide assistance to the Data Centre Supervisor, in building and maintaining an infrastructure to support our customers. They will be responsible for the resolution of hardware issues, deployment of new systems and to reinstall systems as needed.
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Product Manager
Location: London
Employment basis: Fixed Term Contract
Hours: 37.5 hours a week
Description:
This role will seek to maximise the return on investment for NTT Europe Online’s product and service offerings in its Managed Hosting Business by supporting the products and services strategy with the creation of new products and services and the maintenance of existing ones throughout the entire product lifecycle.
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Junior Project Manager
Location: London
Employment basis: Fixed Term Contract
Hours: 37.5 hours a week
Description:
The role of Development Manager is responsible for the day-to-day development projects within the NTTE OSS group. The projects are varied; ranging from 1 day minor enhancements to multi month projects. Projects are developed using an iterative methodology.
This role is responsible for ensuring that the correct process is followed for all projects including the requirements capture, development, testing, documentation and deployment phases. You will work closely with department heads and project sponsors, in order to finalise design and provide an accurate forecast of delivery to the business.
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UVS Customer Support Representative
Location: London
Employment basis: Permanent
Hours: Various (Usually 4 hours a week every 2 weeks working evenings, occasional weekends)
Description:
To deliver support to UEFA’s end users who may have questions or issues when trying to use products associated with UEFA; these may either be ‘live’ matches or the video archive product set. The goal will be to provide first-class customer support using on-line web chat.
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Developer - Perl/Python
Location: London
Employment basis: Fixed term contract (6 months initially)
Hours: 37.5 hours a week
Description:
The role combines a high level of general technical skills with those of an application developer. The role covers all aspects of development from working with users to define requirements though to implementation, testing, documentation and support. The Nexus system has been developed and used within Europe over the last eight years to manage the hosting systems and infrastructure within NTT. The development team has only been five people up to this point, but is expanding as the scope of the platform is being further increased.
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Senior Customer Support Engineer
Location: London
Employment basis: Permanent
Hours: 37.5 hours a week plus On Call on a rota basis
Description:
The role of the Senior Customer Support Engineer is responsible for providing Third Line Support of NTT Europe’s ICT customers by telephone, email and online tickets. The role requires excellent technical skills across a wide range of Internet technologies combined with a clear commitment to the provision of high quality Customer Support. The role will include Third Line Support of Servers, Load-balancers, Firewalls, NAS (Network Attached Storage), Content Delivery and other devices; training will be provided where appropriate. In addition, the role will also be responsible for the coaching of other technical staff to ensure that Support standards are adhered to.
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- Career Opportunities