Professional Services

The swift delivery of an effective IT strategy is the key to growth, better communications and delivering excellent customer experience.

Professional Services are suitable for businesses that require specialists to deliver major information technology infrastructure changes such as:

• Fully project managed delivery of complex and multi-vendor IT solutions
• Consolidation of physical servers into virtualised/cloud environments
• Migrating services between hosting platforms or providers
• Capacity planning and architecture optimisation services
• Multi-site Disaster recovery design and testing
• Global hosted solutions including Edge Caching, replication, MPLS and GSLB
• Security assessment and remediation (e.g. PCI DSS, DDoS mitigation)

A well applied ICT strategy will not only support business, it will drive it and add value. However with the pace of change, organisations face a greater challenge
to bring their IT architecture in line with their business strategy.

Download the Professional Services brochure

Cloud Enablement

NTT Europe Cloud Enablement Professional Services assist customer to leverage the benefits of cloud hosting. They span the full lifecycle from initial planning and design, through to implementation and optimisation.

The service can be offered either individually or in combination as part of the NTT Solution Delivery product:

•    Cloud Readiness Assessment– Ensuring that your application will work as expected in the cloud and that it will be optimised for your business requirements.
•    Cloud Migration – Expert technical consultation and Project Management to ensure a smooth migration to a cloud solution
•    Cloud Optimisation – Ensuring your cloud solution  is optimised to provide the best performance, availability and ROI as your platform evolves and/or business requirements change

Solution Delivery and Consulting

NTT Europe’s suite of professional services assists customers to achieve their ICT goals efficiently and cost effectively. There are often times when our clients wish to make step changes, requiring expertise that scales beyond normal operations. By maintaining a team of highly experienced technical consultants and project managers, our professional services team provides the right level of assistance when it is needed.

NTT Europe Professional Services devliers defined outcomes to ensure costs do not overrun and time scales are adhered to. Having listened to our customers, NTT Europe understands that they are not looking for endless consulting fees; they want solutions to real problems.

Solution Delivery includes:

  • Specialist go-live and event support
  • Annual Disaster Recovery testing
  • Capacity analysis and planning
  • Performance tuning
  • Security reviews

Engagement Services

  • Documented assessment of customers' current architecture
  • Performance measurement and sizing
  • Proof of Concepts (POC’s)
  • Migration planning
  • Pre-sales meetings.

Implementation Services

Project Management delivered by a Prince-2/PMI qualified project manager:

  • Programme management on behalf of customers
  • Planning and reporting
  • Active risk management (Identification/Tracking/Reporting/Mitigation)
  • Change management
  • Stakeholder management
  • Quality control planning and execution
  • Management of customer 3rd party suppliers
  • Facilitation of workshops.

Technical Consultancy delivered by specialist staff:

  • Design workshops with customer and 3rd parties
  • Detailed architecture design and documentation
  • Deployment of complex solution components
  • Supporting customers during deployment
  • Disaster Recovery process design, implementation and testing
  • Assistance with migration from other ICT solutions.