Professional Services

NTT Europe has developed a range of Professional Services designed to assist customers in maximising ROI and reducing risk. Whether you are building a small proof of concept platform or a designing a global ICT solution, we have the skills to help you.

At NTT Europe it is understood that customers desire to efficiently achieve their business goals with minimum risk exposure. With over 10 years of experience the Professional Services team is focused on maximising the benefits of an ICT solution.

The involvement of Professional Services teams within a customer project can lead to a number of tangible benefits:

• Delivery of a complete solution through dedicated points of contact
• Alignment of the technical solution with business goals such as high availability and scalability
• Tighter integration between infrastructure and applications thus increasing performance and security
• Reduction in risk profile for the project
• Increased planning accuracy, typically leading to a reduction in overall project length and the prevention of projects running over budget.

The Professional Services team are able to offer a diverse range of services covering all aspects of an ICT solution lifecycle. These services are modular and can be tailored to fit with both customer needs and budget. Below are examples of services we have recently delivered to customers.

• Documented assessment of customers' current architecture
• Performance measurement and sizing
• Proof of Concepts (POC’s)
• Migration planning
• Pre-sales meetings.

Project Management delivered by a Prince-2/PMI qualified project manager:

• Programme management on behalf of customers
• Planning and reporting
• Active risk management (Identification/Tracking/Reporting/Mitigation)
• Change management
• Stakeholder management
• Quality control planning and execution
• Management of customer 3rd party suppliers
• Facilitation of workshops.

Technical Consultancy delivered by specialist staff:

• Design workshops with customer and 3rd parties
• Detailed architecture design and documentation
• Deployment of complex solution components
• Supporting customers during deployment
• Disaster Recovery process design, implementation and testing
• Assistance with migration from other ICT solutions.

• Specialist go-live and event support
• Annual Disaster Recovery testing
• Capacity analysis and planning
• Performance tuning
• Security reviews.