Voice over IP (VoIP) is now widely proven and is still evolving in terms of how businesses can utilise this technology to enhance and improve ‘communication’ around the workspace. Businesses today are looking at ways to achieve the overall goal of improving efficiency and productivity, whilst reducing their communications costs. NTT Europe’s Voice and Unified Communications (UC) Service is designed to achieve this, through our expertise, consultation and IT Managed Service helpdesk support.
Our consultants work closely with customers to custom design Voice Infrastructure solutions that match the customer's business requirements.
Our IP Telephony service enables customers to leverage the potential of IP Telephony through a planned migration strategy from TDM based voice networks to Voice over IP.
NTT Europe's Unified Messaging solution enables customers to receive, play and forward their voicemails by utilising their email inbox.
Our Rich Media collaboration solution provides businesses with a conferencing experience utilising Voice, Video and Web technologies.
Our Voice and UC service offer a variety of solutions to ensure that this Mobile Workforce maintain a high degree of operational efficiency and productivity.
NTTE Customer Contact solutions use innovative functionality to meet requirements by integrating Unified Communications with our Contact Centre technology.