IP Telephony is the foundation to NTT Europe’s Voice and Unified Communications Service. Our service enables customers to leverage the potential of IP Telephony through a planned migration strategy from TDM based voice networks to Voice over IP. Our expertise allows us to work with technologies that cover a multiple of architectures from single site based deployments to multi-branch office businesses, converging the data network to support voice whilst making a separate autonomous voice network obsolete as well as the costs associated with maintaining and administering that network.
The Phones and Call features available on any of our IP telephony products are vast and give our customers the flexibility to decide on how to manage both incoming and outgoing calls. Some of the features available can be Call Forwarding; CLI; Hunt Groups; Call Pickup; Call Barring; Call Restriction; 3-way Conferencing and Music on hold. Our consultants will work in defining those features that suite the variety of different working environments within a business and ensure that employee productivity and efficiency in call handling is paramount to how these features are defined.
Our strengths are in our ability to provide a personal touch to any IP Telephony deployment no matter what size of business, we pride ourselves on providing the same high level of service throughout the planning, deployment and ongoing support phases.
Once the foundation has been laid in both technology and relationship our experts work closely with all our customers in understanding their long term business requirements and how Voice and Unified Communication technology can help transform, through increased efficiency, the way people communicate.