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Brazil: English / 日本語 / Português do Brasil
United States: English

Europe, Middle East, Africa (EMEA)

(Belgium, France, Germany, Netherlands, Spain, United Arab Emirates, United Kingdom)
English / 日本語 / Español / Deutsch / Français
Russia: English / 日本語 / русский

Asia Pacific

Japan(Business): English / 日本語
Japan(Residential): English / 日本語
Australia(NTT Com ICT Solutions): English
Mainland China: English / 日本語 / 簡體中文
Hong Kong & Macao: English / 日本語 / 繁体中文 / 簡體中文
India: English / 日本語
Indonesia: English
Korea: English / 日本語 / 한국어
Malaysia: English
Philippines(DTSI): English
Singapore: English / 日本語
Taiwan: English / 日本語 / 繁体中文
Thailand: English / 日本語
Vietnam: English / 日本語

Application Management

Professional management of mission critical applications

Your mission critical applications are ... mission critical. Ensuring 24/7 availability of business applications requires planning, organisation and attention to detail from a well motivated and highly trained support team. If you have complex technological requirements but technology is not central to your business, managing applications can be a time consuming and expensive distraction.

Outsourcing application management to NTT Europe relieves the burden of complex or repetitive housekeeping tasks, reducing investment in software, manpower and support. NTT Europe offers professional application management services, customised to need and underpinned by ITIL best practice guidelines, to ensure mission critical applications are available around-the-clock.

NTT Europe’s professional application management services include:

  • Application installation, configuration and integration
  • Migration across versions and hosting providers
  • 24x7x365 monitoring and incident resolution
  • Patch management, system hardening and tuning
  • Application deployment and roll back
  • Software procurement and licensing

NTT Europe can undertake all administrative tasks related to system management. We understand how important it is to provide customer service levels that can be relied upon and will work with you to define a bespoke Service Level Agreement (SLA) which fully supports your business needs. Yourmission critical applications are safe with NTT Europe.

For a free consultation, an IT needs assessment and pricing, please contact NTT Europe ...


A versatile online email and collaboration service that facilitates communication among staff by sharing files, tasks, schedules and contacts in an organized and intuitive manner.


A dedicated team, dealing exclusively with system management

To ensure your systems are monitored around the clock and issues are resolved in a timely and professional manner, applications are managed by NTT Europe's dedicated and experienced services team. Application management tasks are completed in a planned and systematic way, in accordance with agreed SLAs and the ITIL framework and methodology.

NTT Europe’s services team supports operating systems, databases, middleware, web server software, Content Management Systems (CMS) and bespoke applications, providing total product life cycle management. Error-free deployment underpins the high system availability and fast response time guaranteed within our bespoke Service Level Agreement.

Managed applications of NTT Europe

Operating Systems

Microsoft Windows Server
RedHat Enterprise Linux
Sun Solaris

Virtualization / Hypervisors

Vmware vSphere
Microsoft Hyper-V
Citrix XenApp

High Availability Solutions

Microsoft Cluster Services
Veritas Storage Foundation
Veritas Cluster Server
RedHat Cluster Services
RedHat Global FileSystem
HP PolyServe
Sun Cluster

Web / Proxy Servers

Apache HTTPD
Microsoft Internet Information Server (IIS)
Microsoft ISA Server

Application Servers

Apache Tomcat
RedHat JBoss
Oracle IAS/WebLogic
IBM WebSphere
Microsoft .Net Frameworks
Ruby on Rails
Adobe Coldfusion

Database Servers

Microsoft SQL Server
Oracle Database
Oracle Real Application Clusters

Collaboration / Messaging Solutions

Microsoft Exchange Server
Microsoft Office Communication Server
Microsoft Office SharePoint Server
Postfix / Dovecot Solutions
Zimbra Communication Server
RIM Blackberry Enterprise Server

Integrated Solutions

Microsoft Dynamics CRM
Microsoft Dynamics Navison
Microsoft Dynamics AX
Atlassian Jira

Content Management Solutions

Atlassian Confluence
Jive Software ClearSpace
EPiServer Content Management
EzPublish Content Management
LifeRay Content Management
Drupal Content Management

Advanced Services

Application Performance Management (AppDynamics)
Operational Intelligence (Splunk)

Assured performance at a lower cost

NTT Europe's application management services provide a comprehensive outsourced solution to complex and time consuming administrative tasks,releasing resource and saving money. Total product life cycle management ensures error-free deployment. A bespoke Service Level Agreement guarantees availability and responsiveness of your platform.

  • Dedicated and experienced services team
  • Total product life cycle management
  • Error-free deployment using pre-production environment
  • 24x7x365 monitoring and incident resolution
  • Bespoke SLA, ITIL framework and methodology
  • ISO 20000 and ISO 27001 certified, PCI DSS compliant

For a free consultation, an IT needs assessment and pricing, please contact NTT Europe 

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